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Shipping & Returns

Processing time

Your purchase will be shipped within 1-3 business days of payment.

Estimated shipping times

Shipments are made with DHL services door to door, with a tracking number. Shipping from Israel takes about 5-12 business days, usually a bit less (depending on destination). 

Customs and import taxes

Buyers are responsible for any duties and taxes that may apply. Abramey will not be responsible for delays due to customs issues.   

Return Policy

 

If for any reason you are not satisfied with your purchase, full refund minus shipping costs is available. Please contact us with any problem before shipping the item back!

Just email us at info@abramey.com and we'll get back to you shortly.

The item must be returned in unused, undamaged condition in its original box. Please try on the shoes on a carpeted surface, to protect the soles. All items will be inspected upon return before refunded. Returned items must be shipped back within 14 days of receipt. The returned package is your responsibility until it reaches back to us.
Please contact us for the return address.

Please DO NOT ship the item back with private companies (UPS, DHL, TNT, FedEx etc.), Nor with EMS or any kind of express mail service (Express services are sometimes referred as priority or fast mail). Express parcels are regularly delayed in customs and might be returned to sender at her expense. We kindly ask you to use regular registered mail with a tracking number.US customers - Please ship via First Class USPS service.

We are here to help, so please feel free to contact us with any questions.

 

 

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